Contact Us
We would love to hear from you. Whether you have a question about cron expressions, found a bug in our generator, want to suggest a new feature, or have feedback about the site, please reach out. We read every message and do our best to respond promptly. CronGen.tools is built by developers, for developers, and your input directly shapes what we build next.
Frequently Asked Questions About Cron Expressions
If you have a technical question about cron syntax, we recommend checking our guides first. Our hourly cron guide covers the most common scheduling patterns. The Quartz guide explains the differences between standard cron and Java Quartz syntax. And the AWS CloudWatch guide covers the specific rules for Amazon EventBridge scheduling. If your question is not answered by these guides, email us and we will help you directly.
How to Reach Us
We typically respond within 24 to 48 hours.
What We Can Help With
Cron expression questions: If you are unsure how to write a specific cron schedule, describe what you need (for example: "I need a job that runs every Tuesday at 3:30 PM") and we will help you build the correct expression or point you to the right guide on our site.
Platform-specific help: Our guides cover Quartz (Java/Spring), AWS CloudWatch, and hourly schedules. If you need help with a platform not covered, let us know and we may add a new guide.
Accessibility: If you experience any accessibility issues while using CronGen.tools, please report them so we can make the tool usable for everyone. We are committed to making our generator accessible to all developers regardless of ability.
Content corrections: If you spot an error in our cron syntax reference, platform guides, or FAQ answers, please let us know. Accuracy is critical for a developer tool, and we appreciate your help maintaining the quality of our documentation.
Integration requests: If you are building developer documentation, internal tools, or educational platforms and would like to embed or link to our cron generator, reach out and we can discuss integration options. We support iframe embedding and can provide API access for programmatic use cases.
Response Times
We aim to respond to all emails within 48 hours during business days (Monday through Friday). Bug reports that affect core functionality are prioritized and typically addressed within 24 hours. Feature requests are collected and reviewed weekly. Complex questions about cron syntax for specific platforms are usually answered within the same business day. For urgent issues affecting production systems, please include "URGENT" in the subject line.
FAQ About Contacting Us
Do you offer phone or chat support? No, we currently only offer email support. As a free tool, we keep our support channels simple to maintain fast response times for everyone.
Can I suggest a new platform guide? Absolutely. If you need a guide for a platform we have not covered (such as Kubernetes CronJobs, GitHub Actions, or Jenkins), email us and we will prioritize it based on demand.
Do you offer consulting or custom development? We do not currently offer consulting services. However, if you have a complex scheduling requirement that our tool does not address, we are happy to point you in the right direction.